Return policy
At Prestazione we strive to ensure that each item meets the highest quality standards. Please review our return policy below for details regarding returns due to production errors, sizing issues, or personal preference.
1. Eligibility for Returns
Returns are accepted within 30 days of receiving your order. Items must be in their original, unused condition with all tags and packaging intact.
2. Returns Due to Production Errors
If your item has a production error or defect, please contact us immediately at info@doppiostudio.com with your order number and a photo of the damage. We will arrange for a replacement or refund.
3.Returns Due to Sizing or Personal Preference
If you wish to return your item due to sizing issues or personal preference:
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The buyer is responsible for the return shipping cost.
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Refunds will be processed within 14 business days of receiving and inspecting the returned item.
4. Return Process
To start a return, please follow the steps below:
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Contact us at info@doppiostudio.com to initiate the return process. Include your order number and reason for the return.
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You can use the label that came inside of your package, to ship back to us, on this label are the instructions on how and where to send your package.
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Your refund will be processed within 10 business days of receiving and inspecting the returned item.
Please Note: Items sent back to us without first requesting a return will not be accepted.
We appreciate your understanding. If you have any questions or need assistance, please contact info@prestazione.store